MI
Mohamed I
1 reviews | Active since Jan 2012
09 Jan 2016, 15:28
Very unprofessional
My family's been waiting for the Membership package since November 2015. I phoned call centre twice, even submitted another address (business one) to which my family's membership package (card and car sticker) must be delivered. Really low services and lack of follow up system.
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Replies (1)
Fedhealth Medical Scheme's replyOfficial
11 Jan 2016, 09:29Hello Dr Mohamed,
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme's reply11 Jan 2016, 09:29
Official
Hello Dr Mohamed,
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team