KK
KOBUS K

1 reviews | Active since Feb 2020

06 Feb 2020, 15:05

Very poor service

Please be warned, very poor service and no reply after tons of mails with proof and doctors letter. i received a prosthetic leg from their only provider and the workmanship was terrible, it broke after a couple of days, and gave me a horrible infection and pressure sore after remaking it 3 times over to try and fit. Whole making process took 5 months. Fedhealth does not care. Why does Fedhealth pay almost half a million to provider over 10 years, but client only gets value of 30 000 in that period. Does not makes sense, something fishy.

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply06 Feb 2020, 15:22
Official
Thank you so much for your review we will be in touch shortly.

Kind Regards
The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply07 Feb 2020, 11:30
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Best Wishes
The Fedhealth Online Team