LJ
Lynette J
1 reviews | Active since Jan 2015
29 Jan 2015, 16:37
Very efficient service
Bongani (I forget his surname) assisted me in querying the reason that a Specialist Neurologist in Pmb was charging me a R900 cash consultation fee for the first consultation, when as a Fedhealth Network doctor he was obliged to charge no more than approx. R450. Bongani phoned them and reported back to me. The doctor was not prepared to back down on his fee. I am grateful to Bongani for challenging this outrageous fee, even though I didn't get the response from the doctor's rooms that I would have hoped for.<br> Thanks, Bongani.<br> Mrs Joubert
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Replies (1)Fedhealth Medical Scheme's replyOfficial
02 Feb 2015, 12:01Hello lcjoubert,
Thank you very much for taking the time to let us know that you are happy with the service you have received. We always strive to give the best customer service to our members, and it's nice to know when we have succeeded.
Kind Regards
The Fedhealth Online Team
Thank you very much for taking the time to let us know that you are happy with the service you have received. We always strive to give the best customer service to our members, and it's nice to know when we have succeeded.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme's reply02 Feb 2015, 12:01
Official
Hello lcjoubert,
Thank you very much for taking the time to let us know that you are happy with the service you have received. We always strive to give the best customer service to our members, and it's nice to know when we have succeeded.
Kind Regards
The Fedhealth Online Team
Thank you very much for taking the time to let us know that you are happy with the service you have received. We always strive to give the best customer service to our members, and it's nice to know when we have succeeded.
Kind Regards
The Fedhealth Online Team
