VERY BAD CUSTOMER SERVICE

<p>I HAVE HAD MY POLICY WITH FEDHEALTH FOR MORE THAT A YEAR NOW, 1.5 YEARS. I HAVE ALSO JUMPED WHEN FEDHEALTH REQUESTED, BUT WHEN AS A CLIENT YOU REQUEST FROM THEM THEY ALWAYS HAVE ISSUES. I GET PAID IN DOLLARS AND DUE TO IT BEING PAID IN DOLLARS FROM A DIFFERENT COUNTRY, THERE IS NEVER A DEFINITE DATE ON WHEN THE MONEY WILL CLEAR IN MY ACCOUNT. I HAVE ALWAYS MADE SURE THAT MY POLICY IS PAID NO MATTER WHAT TIME OF THE MONTH IT WAS WHEN THE MY INCOME CLEARED FROM DOLLAR TO RAND. I HAVE OF PLENTY OCCASSION REQUESTED FEDHEALTH TO NOT COMMIT TO A DATE AS IT IS DIFFICULT FOR ME. THEY JUST KEPT ON SUSPENDING MY POLICY THEN I HAVE TO BORROW THE MONEY FROM MY PARENTS TO PAY IT SO LONG AS MY INCOME HAS NOT CLEARED INTO RANDS YET. THEN I MADE AN ARRANGEMENT WITH THEM TO RATHER EXPECT THE MONEY ON THE 25TH OF EVERY MONTH THEN THEY TOLD ME THAT IS HAS BEEN DECLINED FROM THEIR MANAGEMENT!! I AM THE CLIENT THIS IS MY POLICY THAT I HAVE ALWAYS PAID FOR OVER A YEAR WHY ARE THEY GIVING ME PROLEMS, THEY HAVE BEEN TOLD PLENTY OF TIMES ABOUT THE DOLLAR AND RAND PAYMENT DATES THAT ALL MY ACCOUUNTS HAVE TO WAIT FOR, ALL MY OTHER ACCOUNTS UNDERSTAND ONLY FEDHEALTH IS FULL OF ****. THEY NEVER CARE ABOUT PEOPLE AND THEY HAVE THE STUPID MOTO THAT SAYS WHERE FAMILY TAKES CARE OF FAMILY MY ASS... DONT GET A FEDHEALTH POLICY AS THEY JUST DONT CARE IT IS THEIR WAY OR NO WAY</p>