VERY BAD CLIENT SATISFACTION.

<p>Need to change my medical plan urgently ... I have a bit finicial crisis (It happens from time to time with all of us)<br />But paying R3600 + for only myself at fedhealth I thought they would dowgrade me to a lower cover that suits my pocket and later I will upgrade once my problem is take care of ... their reposnce ... <br /><br />The option change season has closed effective 15/01/2016. Plan change requests will only be reviewed for an upgrade if it is related to a life changing event; such as the diagnosis of a new condition, marriage, etc, if the scheme is notified within 30 days of the event. <br /><br />So they DONT care about any person that comes to them before a problem starts, its either you PAY or CANCEL and f off.<br /><br />Nice one Fedhealth!</p>