dE
daleen E

1 reviews | Active since Apr 2021

17 Mar 2026, 13:37

USELESS

i received auth nr for myself that i was in hospital. My medical aid is for any hospital. But everything went of my vault savings which is now depleted. Anything else that i need my medical for i cant use. I pay R7000 a month on a medical that is useless. because the people that handle my medical aid is useless

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply17 Mar 2026, 15:59
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth 
dE
daleen E's update17 Mar 2026, 16:14
Reviewer Update
i have a letter where the authorization is approved. Now my savings is depleted. How are we going when it is an emergency, please explain you cant just take all the money and think it is alright. What is the risk benefit for that i pay every month
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply18 Mar 2026, 11:51
Official
Dear Member,

A consultant has been in contact with you and detailed feedback has been provided. 

Best wishes,
Fedhealth