Useless

I went into hospital as I was suffering from Cysitis, was rushed to Sandton clinic on the Saturday the 21st feb 2015 and then again on the Sunday the 22nd of feb... I got the authorisation from fedhealth for both of the emergencies and they would pay it in full... On Saturday I got a final notice from fourways life hospital saying I owe them R812.60.. When I phoned fourways life to quirey this, they informed me that fedhealth had rejected the amount due to the low scheme I am on! When I finally got through to the call center the lady I spoke to told me that they know nothing of this matter and I must resend through everything! There has been no follow up.. It's almost as if fedhealth have enough customers that they don't mind losing one.. It feels as though no one really knows what they are doing and it comes back to the customers.. <br> I am absolutely disappointed in fedhealth and their out right dishonesty and no care attitude!