TS
Tamsin S
1 reviews | Active since Nov 2012
02 Dec 2015, 15:01
Upset mom becomes a happy customer
Last month my daughter had a croup attack landing her in hospital. Due to very poor communication between medi clinic and Fedhealth I was forced to discharge my daughter from hospital against the wishes of the doctor. <br> <br> However, since complaining Fedhealth and Medi Clinic have been in constant contact with me. Today I received a note that the full amounts for both hospital trips would be paid back. Along with the radiology. <br> <br> While this should never have been an issue to begin with, I really do appreciate both organisations rectifying my situation with speed. <br> <br> Thank you very much
Helpful (0)
Replies (1)0
Replies (1)Fedhealth Medical Scheme's replyOfficial
03 Dec 2015, 11:12Hello TamsinStephens,
Thank you so much for your kind words and comments, we appreciate you taking the time to let us know that you are satisfied with the level of service you have received.
Family takes care of family, and this is our way of showing you that we care.
Kind Regards
Your Fedhealth Family
Thank you so much for your kind words and comments, we appreciate you taking the time to let us know that you are satisfied with the level of service you have received.
Family takes care of family, and this is our way of showing you that we care.
Kind Regards
Your Fedhealth Family
Fedhealth Medical Scheme's reply03 Dec 2015, 11:12
Official
Hello TamsinStephens,
Thank you so much for your kind words and comments, we appreciate you taking the time to let us know that you are satisfied with the level of service you have received.
Family takes care of family, and this is our way of showing you that we care.
Kind Regards
Your Fedhealth Family
Thank you so much for your kind words and comments, we appreciate you taking the time to let us know that you are satisfied with the level of service you have received.
Family takes care of family, and this is our way of showing you that we care.
Kind Regards
Your Fedhealth Family
