CM
Celeste M

1 reviews | Active since Oct 2014

25 Jan 2019, 12:03

Unpaid oncology claim

second year in a row, where we have to battle and fight to have a oncology PMB claim paid correctly. the process claims incorrectly and stick huge co pays on the member. Numerous calls and reference numbers to have it rectified with no help or use. I am totally disgusted!!!!

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply25 Jan 2019, 13:53
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 

The Fedhealth Family
 
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply25 Feb 2019, 12:44
Official
A consultant has tried contacting you and was unsuccessful, however an email has been sent to you