NV
Nico V

1 reviews | Active since Jul 2010

07 Apr 2022, 09:11

******** contribution deduction

On January 30th 2022 we submitted our 1 month notice for termination of membership at Fedhealth. On 31 January they responded with an email requesting us again if we want to terminate the membership and we rep**** to the mail we received confirming gain that end of February is the last day of cover and the 1 month notice. Now in April our account is debited by Fedhealth for the membership fee!! This is *****! Twice we confirmed cancellation in accordance with the 30 day notice requirement! We want our money back today!!!

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply07 Apr 2022, 10:17
Official
 Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth