RN
Raymond N
1 reviews | Active since Nov 2019
13 Nov 2019, 12:49
Unhelpful in the time of need
Called on the 29th October 2019 at 16h35. Call centre agent was very rude and unhelpful. Verbalised that she was going to get her supervisor to help me at around 16h43. Was kept holding till 17h00. Clearly fedhealth doesnt look after family.
Helpful (0)
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Replies (2)
Fedhealth Medical Scheme's replyOfficial
13 Nov 2019, 12:55Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
The Fedhealth Online Team
Fedhealth Medical Scheme's reply13 Nov 2019, 12:55
Official
Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
The Fedhealth Online Team
Fedhealth Medical Scheme's replyOfficial
21 Nov 2019, 15:37A consultant has been in contact with you and detailed feedback has been provided.
Kind Regards
The Fedhealth Family
Fedhealth Medical Scheme's reply21 Nov 2019, 15:37
Official
A consultant has been in contact with you and detailed feedback has been provided.
Kind Regards
The Fedhealth Family