Unhappy New Client

Recently joined Fedhealth from another medical aid and a 3 month waiting period with PMB was imposed and have been trying to find out and can't make any headway.

I have been with medixal aid since 2008 when i entered the corporate world,i thought joining Fedhealth will give me a piece of mind and was so wrong..Its been one struggle after another and having to call and deal with consultants who can't even read what is on their systems.The worst was the ambulance service who refused to transport me and my son to hospital and said our membership is not active while it was active .

Am i regretting joining it?Definately and still struggling with simple things over their ending red tape and can see that they are very allergic is settling claims and everything needs me to call for an authorisation number and when u do call,u get to be treated like a ******** by the consultants as if u were not supposed to call in the 1st place and u even end up feeling guilty for being sick.Yho kuningi shem.