nY
ntombi Y

1 reviews | Active since Nov 2015

03 Aug 2022, 13:01

Unhappy!!!

How do u go into my account and debit 7800 no communication sent,on a random day u just go into my account and do as u please,why didn’t I get an sms or email to advise me of this????The medi vault money was collected every month from my salary couldn’t you do the same on my account??

0
Replies (4)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply03 Aug 2022, 13:21
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth


Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply03 Aug 2022, 15:19
Official
Dear Fedhealth Member,

Kindly note, the social media team is currently trying to reach you.

Regards,

nY
ntombi Y's update03 Aug 2022, 15:59
Reviewer Update
Please have them call me at 4:30
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply04 Aug 2022, 08:51
Official
Please be advised an email has been sent to you