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FARHAAN B

1 reviews | Active since Jul 2016

24 Mar 2019, 20:47

UNFAIR UNDERWRITING

SO WE RECENTLY APP**** FOR MEDICAL COVER FOR MY GRANDFATHER ON THE MYFED OPTION HE WAS ON A MEDICAL AID HE HAD A 3 MONTH WAITING PERIOD AND A 12 MOONTH CONDITION SPECIFIC WAITING PERIOD. KNOW HE HAS BEEN ACCEPTED AND IMPOSED A 3 MONTH WAITING PERIOD AGAIN WHICH I DISPUTE BECAUSE I WAS NOT ABLE TO MAKE USE OF HIS MEDICA AID FOR THE PAST 12 MONTHS AND NOW AGAIN ANOTHER 3 MONTHS

FURTHER MORE I WOULD LIKE TO KNOW IN THIS 3 MONTHS GENERAL WAITING PERIOD WILL HE HAVE COVER FOR THE CHORONOIC CONDITION AND I WAS TOLD THAT CLAIM WILL BE MONITORED FOR THE NEXT 12 MONTHS WHAT DOES THIS MEAN.

WILL EVERY CONSULTATION BE REVIEW AND DENIED OR SUBJECT TO SCRUTINY

YOUR CALL CENTRE AGENT ARE USELESS AND SENTS BLANK EMAILS AFTER HOLDING SO LONG

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply25 Mar 2019, 11:02
Official
Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply28 Mar 2019, 12:52
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards The Fedhealth Family