UNFAIR TREATMENT

LAST MONTH I WROTE A LETTER TO CANCEL MY MEDICAL AID WITH THEM BECAUSE MY CHILD HAS TAKEN IT AND ADDED ME ON HER'S. THYE DIDN'T RESPOND IN MARCH AT THE BEGINNING OF PPRIL THEY SENT A TERMINATION CERTIFICATE STATING THAT IT'S CANCELLDE BUT WILL DEDUCT TILL END OF JUNE,AND I CAN'T USE IT MY QUESTION IS WHAT I WILL BE PAYING FOR?. ACCORDING TO THEIR CLAUSE IT SAYS THEY CAN WAIVE IT IF THERE IS A REASON FOR THAT.. I SENT THEM E-MAIL TO ASK THEM TO WAIVE IT AS FROM 1ST OF MAY SINCE I WILL BE COVERED AS FROM THEN AT GEMS. AND WE CAN'T PAY TWICE FOR MEDICL AID AND THE RULE IS YOU CAN'T HAVE TWO MEDICAL AID'S. THEY ARE NOT RESPONDING TO MY E-MAIL'S.