xW
xoli W

1 reviews | Active since Jun 2017

28 Mar 2020, 07:51

Unfair debits by FEDHEALTH

I reached an agreement with fedhealth that i will pay them monthly R206 for 8months their medivault. Agreement signed and they acknowledged receipt . In the 15th match i paid them the agreed R210. To my shock and disbelif not to mention disorganising ; on the 25th march fedhealth debits my account R206 AND R300 same day!! Meaning in March only i paid fedhealth R712 yet we agreed on R206. I've been sending them emails no response. I caled them but waiting for a consultant until my airtime ran out.

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply06 Apr 2020, 09:25
Official
Thank you so much for your review we will be in touch shortly.

Best Wishes
The Fedhealth Online Team
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply06 Apr 2020, 15:28
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Best Wishes
The Fedhealth Online Team