TD
Thandeka D

1 reviews | Active since Jun 2015

30 Dec 2016, 07:34

Unbelievably sick

<p>This is for the first time ever since any of us is rushed to the emergency room, and I have to use the medical aid for admission. And to my surprise I received a message saying it won't be covered by the scheme. I nearly died for Gods sakes and I was rushed to Milpark hospital for medical assistance and now it's not covered by my medical scheme? What kind of medical aid is this?</p>

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply30 Dec 2016, 10:27
Official

Thank you for your comment, we will do some investigating and get back to you shortly.

Kind Regards
The Fedhealth Online Team

TD
Thandeka D's update03 Jan 2017, 20:56
Reviewer Update

I would humbly like to pass my greatest appreciation to the most amazing Executive Consultant Monique Evans. The service she provided me was extremely professional and she handled my complaint with calmness and respect.

She called back as promised and the matter was resolved by fedhealth. Thank you FEDHEALTH