RC
Ryan C

1 reviews | Active since Mar 2018

23 Oct 2019, 10:01

Typicall medical scheme making things impossible.

Still waiting on a list of dentist to be sent in order for me to use a network dentist but still have not received the email from the lady I spoke to (wish I took down ur name) an I really hate all the voice prompts I have to follow when calling so really dread calling in. I now have to give up on finding a dentist while this bull**** medical scheme racks up premiums. Apologies for being so blunt but you all really suck.

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply23 Oct 2019, 12:03
Official
Thank you so much for your review we will be in touch shortly.

Kind Regards
The Fedhealth Online Team

RC
Ryan C's update23 Oct 2019, 12:56
Reviewer Update
I have now been contacted by Gugu Bango who litteraly to less than 60 seconds to assist me, find 3 dentist in my immediate location and verify the issue was with my email. So now just waiting on the mail with those dentist contact details an ill be good.

Thanks Gugu was a pleasure dealing with you an being treated like a human being.


Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply23 Oct 2019, 15:38
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 
The Fedhealth Family