Transferred 4 times on the live chat line

I went onto the live chatline to ask a simple question that didnt even need these incompetant agents to log into my medical aid, they transfered me 4 times between direct sales and customer service, 4 times, I have been on this live chat for 15 min now bieng transfered to and fro from Claire, to Mary back to Claireto abby, to niclole, then now I am by Darren as I am typing out this complaint, I even told them now I am going to log a complaint on hellopeter, what pathetic service for a simple question, you might as well close this live chat line, those agents are causing chaos: LOOK AT THE BELOW Welcome to Fedhealth Darren (Customer Service) Support Agent Good Claire (Customer Service) Hello Client. How may I help you? Client 11:30 am Hello I just spoke to someone I have one more question regarding dentisty on the maxima saver option 11:33 am Member Number: ********** 1289, adress: Ms R. Loonat 2 Kersboom Road Randpark Ridge 2169, ID no: ********** 073089, I want to find out if dentisty or specialised dentisty get paid from the savings amount that gets allocated to me or if there is another amount allocated for dentisty and specialised dentisty You have been transferred to: Mary (Direct Sales). Client Member Number: ********** 1289, adress: Ms R. Loonat 2 Kersboom Road Randpark Ridge 2169, ID no: ********** 073089, I want to find out if dentisty or specialised dentisty get paid from the savings amount that gets allocated to me or if there is another amount allocated for dentisty and specialised dentisty Mary (Direct Sales) I am going to transfer you to a consultant who will be able to assist you in Client Services You have been transferred to: Claire (Customer Service). Client Member Number: ********** 1289, adress: Ms R. Loonat 2 Kersboom Road Randpark Ridge 2169, ID no: ********** 073089, I want to find out if dentisty or specialised dentisty get paid from the savings amount that gets allocated to me or if there is another amount allocated for dentisty and specialised dentisty YOU KEEP TRANSFERRING ME BACK AND FORTH!!!!!!!!!!!!!!!!!!!!!!!!1 WILL THE TWO OF YOU CLIENT SERVICES AND DIRECT SALES DECIDE WHO CAN HELP ME BEFORE THIS BECOMES A HELLOPETER COMPLAINT You have been transferred to: Nicole (Direct Sales). Nicole (Direct Sales) Please stay online whilst I transfer you to a client services consultant for further assistance. You have been transferred to: Abby (Client Services). Client I AM WRITING A COMPLAINT ON HELLOPETER NOW YOU HAVE TRANSFERRED ME 4 TIMES ALREADY Read You have been transferred to: Darren (Customer Service). Darren (Customer Service) Hello One moment please