Too many options on Facebook messenger now

Item: Fedhealth Medical Scheme
Rating: 3
Author: Deon G

I always use Facebook messenger to contact the call centre- straightforward. Now there is a whole lot of options except contact t the call centre… not user friendly. Can someone please call my mom a Fedhealth member and pensioner) on *** to resolve a query…

Helpful (0)

Replies (1)

Fedhealth Medical Scheme's replyOfficial

19 Jul 2024, 13:19

Dear Member,

Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.

Best wishes,

Fedhealth

Fedhealth Medical Scheme's reply19 Jul 2024, 13:19

Official

Dear Member,

Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.

Best wishes,

Fedhealth