Three strikes and I'm still out of pocket

For the third time in a row, a claim is not processed - it is sent and disappears into never-neverland - any attempt to find out what is happening is useless.

I sent in a claim on June 26. Since the last two claims I submitted were also not processed until I complained on this forum and then magically they were - this time I asked what I should do to make sure it was processed. Iwas told to phone in and get a reference number and and add that.

Guess what - same thing FOR THE THIRD TIME IN A ROW! My claim is awol.

I don't think they understand there are human beings behind these claims and that my first thought every month is can I just throw away some money while Fedhealth tries not to pay my claim.

THREE TIMES!!!!! IN A ROW!!! THe same thing!!!! I CAN'T IMAGINE WORSE SERVICE!!!!

I have another claim also to submit - are they going to make it a full square four times - only time will tell................................................................................