Third Time UNLUCKY. Third Hellopeter complaint in less than a month

Since the 01st August 2017 the date my cover started with Fedhealth I have nothing but appalling service.

Emails to the Fedhealth customer care email do not get answered for weeks.

On the 7th September 2017 i was told by Monique my member card would be couriered in 5 working day. Today is the 18th September 2017 and I am still awaiting the card. Are they been couriered or imported from Canada??

I would like to speak to a Customer Service Manager to let the Manager know what non existent service i have experienced

I would also like to know the process to cancel my membership with Fedhealth as clearly I am not a part of your Family that supposedly takes care of family...

I had to go for blood tests on Friday and due to be not having my member card they lab did not want to assist me and I resorted to paying cash...