AM
Alwyn M

1 reviews | Active since Sept 2017

06 Mar 2020, 03:26

*******

I am currently in a financial struggle therefore cannot pay my medical aid, having lost my job in December. I've let Fedhealth know that I would like to cancel my plan because of this. I was informed that I will still be billed for February and March! How can this be when I have been suspended and cannot use my medial aid. I find this a complete ******* as I am paying for something that I have no access to. They keep trying to debit my account for the plan and the hospital Medivault premiums however there are no funds in my account, and they were issued my unemployment forms. I am therefore paying for these unsuccessful debits with money I do not have. I am now left with a bill of R12000 and next months debit to be added that will total R18000. Total *******s and all this for a service you have no part of as it's been suspended. *******s, *******... Do not support this company...

0
Replies (6)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply06 Mar 2020, 11:19
Official
Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply06 Mar 2020, 14:14
Official
Dear Fedhealth Member,

Kindly note, the social media team is currently trying to reach you.Regards,


 


AM
Alwyn M's update10 Mar 2020, 06:57
Reviewer Update
I may have missed the call but have no further correspondence from Fedhealth... Maybe you can post your response here if you don't mind.
AM
Alwyn M's update14 Mar 2020, 05:14
Reviewer Update
Received feedback from Fedhealth regarding my complaint on their unfair practices.
How is it that one goes into arrears on a Medical Aid scheme when you pay for what you use?
I am being billed for services that have not been rendered to me. And obviously they won't respond here because "You will pay the R18000, they do not care how u get the money,whether you unemployed or not, even if services were not rendered."
This is ****************. Stay away from these common *******
AM
Alwyn M's update18 Mar 2020, 11:16
Reviewer Update
I am unable to cancel Fedhealth debits through the bank and even after all these complaints of no funds and cancelation of policy they will still debit me at the end of this month. I will copy and paste the rejected debit on here for all to see how the big companies want nothing but to eat you and chew you out. Yourl are non the better than common street *******.
AM
Alwyn M's update04 Apr 2020, 08:45
Reviewer Update
Fedhealth are at it again. The medivault is still being deducted and according to the statement I requested, the medivault was activated after my suspension, obviously without my permission, instruction or knowledge. My account was double debited leaving me with bank costs even after stating there are no funds in the account. Fedhealth will try anything to rip you off.