NP
Nicky P
1 reviews | Active since Apr 2013
05 Jun 2019, 09:45
Theft?
My membership was cancelled end March 2019. I had taken the Vault but not used savings. Fedhealth took it upon themselves to debit my account in May and again in June after numerous emails and telephone calls to stop the debit order. I called in yesterday again asking for confirmation that the debit order has now been cancelled and that the refund of two months needs to be re-paid. No response from anyone. I wonder if this is not theft??????? Do I need to lay a charge against them to get my money back????
Helpful (0)
Replies (3)0
Replies (3)
Fedhealth Medical Scheme's replyOfficial
05 Jun 2019, 11:01Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme's reply05 Jun 2019, 11:01
Official
Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme's replyOfficial
12 Jun 2019, 10:44A consultant has been in contact with you and detailed feedback has been provided.
Fedhealth Medical Scheme's reply12 Jun 2019, 10:44
Official
A consultant has been in contact with you and detailed feedback has been provided.
NP
Nicky P's updateReviewer Update
02 Jul 2019, 08:00I am absolutely disgusted with Fedhealth. After refunding me eventually and promising the debit order had been cancelled you took it upon yourself to double deduct from my work account on 1 July. This is theft!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
NP
Nicky P's update02 Jul 2019, 08:00
Reviewer Update
I am absolutely disgusted with Fedhealth. After refunding me eventually and promising the debit order had been cancelled you took it upon yourself to double deduct from my work account on 1 July. This is theft!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!