EN
Esme N

1 reviews | Active since Oct 2015

20 Nov 2015, 09:42

Thank you Ryan

After posting my complaint Fedhealth represented by Ryan (unfortunately did not get his surname) stayed in contact with me and listened to what I was saying. Presented my case to the managers and I was rightfully so refunded at last. Thank you Ryan,

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply20 Nov 2015, 10:08
Official
Hello Enicholl,

Thank you so much for your kind words and comments.
We really appreciate you taking the time to let us know that you have had an excellent customer service experience. It's good to know that we are doing it right!

Kind Regards
Your Fedhealth Family