MO
Monique O

1 reviews | Active since Jan 2019

19 Dec 2022, 12:17

Terrible

Terrible customer service. WhatsApp service is non existent and their Fedhealth app is not great. Great improvement needed on their part

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply04 Jan 2023, 13:32
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply05 Jan 2023, 15:35
Official
A consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth