Termination of Membership

Once again shortly after posting on Hello Peter on the 7th of April 2016, I received a call from Fedhealth. Earlier one of their employees advised that if I have submitted the request over the weekend or on Monday, they would have assisted me in terminating the membership. <br> <br> Now the gentleman that called me said we was going to speak to management and he called back and said no management says they need my new membership certificate in order to them to terminate end of April 2016. I am telling them I dont have, I need the Termination Certificate first them I will be registered by the new scheme. If they can do that when they see my new membership certificate it means they can also do it without seening it, they are busy asking me which medical aid are you going to it doesnt matter.<br> <br> All I am asking for is for Fedhealth to terminate my membership end of April and provide me with a membership certificate.<br> <br> I thought they were a good scheme, but making me stay, becuase i was a few days late in submitting a request actuall shows they dont care about their clients. :(<br>