Termination nightmare

<p>Terminating my relationship with Fedhealth has been a pain!</p> <p> </p> <p>I joined Fedhealth in May, and made my first claim in August upon which i decided to cancle my medical aid. I was reassured by Tumi that they had settled my doctors vists and that the only amount i had to pay would be the savings i had used up. i agreed, moments later the doctors i had been to called me and told me i need to pay them as they had not been paid.</p> <p>I called Fedhealth yet again, spoke to Buyisile Miya who then after putting me on hold for more than 20minutes told me that i now needed to pay Fedhealth for the savings used and also pay the doctor to which i asked this guy "why are we paying the doctor twice?" his response was "we are not, but you still need to pay the scheme for the savings they used to pay the doctor and you still have to pay the doctor aswell"</p> <p> </p> <p>Why am i paying Fedhealth for savings they used to pay the doctor and still having to pay the doctor aswell...it doesn't make sense!</p> <p> </p> <p> </p> <p> </p>