MM
Michelle M
1 reviews | Active since Mar 2022
15 Apr 2026, 08:55
TERMINATION AND STILL DEBITED
TERMINATION AND STILL DEBITED I had emailed FEDHEALTH on 6 February 2026, to terminate the medical aid, to which I got feedback as per emailed received from FEDHEALTH Termination date 31 March 2026 Last Debit order will be 1 March 2026 which you billed in arrears, all good I accepted, 1 April I was debited- and get a response, I used savings>>>(load of *******) which I did not use the medical aid at all, Then I get told that the amount debited on 1 April is billed in arrears, to date I am still awaiting my refund. Since Fed health is being this way, I am now liable to take this matter further, get lawyers involved, as I have proof on emails from them. THIS IS WORSE MEDICAL AID EVER?
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Replies (1)Fedhealth Medical Scheme's replyOfficial
15 Apr 2026, 09:05Dear Member, Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. Best wishes,Fedhealth
Fedhealth Medical Scheme's reply15 Apr 2026, 09:05
Official
Dear Member, Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. Best wishes,Fedhealth
