SJ
Sean J

1 reviews | Active since Dec 2016

05 Apr 2022, 09:30

Terminated the service. Still paying debit orders

I terminated my service and gave the medical aid more than a calendar months notice. I still get a debit order and joined another medical scheme meaning I am now paying for 2 medical aid schemes.

I can't get through on the phone and no one answers my emails to their member email address.

I've been a part of this scheme for years, but this is the sort of service that has pushed me away. Please contact me to rectify this ASAP.

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply05 Apr 2022, 10:22
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth 
SJ
Sean J's update06 Apr 2022, 10:52
Reviewer Update
Thank you. This has been resolved. Fedheath was not at fault.