TN
Thembi N

1 reviews | Active since May 2012

13 Mar 2015, 08:53

Terminated Contract

On or about January 2014, I joined Fedhealth medical aid. I then fell pregnant and when I informed Fedhealth of my pregnancy so that they can pay for my appointments and delivery, and they requested confirmation from the Doctor that I was not pregnant when I joined the medical aid, which my Doctor did sent to them. After that they still refused to pay for my delivery because they needed a one year report from the Doctor, which i did not have since I havent been to a doctor in more than a year. I decided to terminate my contract with them but now I see they have handed me to the attorneys for collection of the last month's premium. I refuse to pay anything to Fedhealth since they failed to pay for my delivery as agreed on the contract. I had also cancelled the contract so the did not have to bill me one month later.

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply13 Mar 2015, 10:21
Official
Hello TEN,

Thank you for taking the time to let us know that you are not entirely happy with the level of service you have received. Please allow us some time to look into your query - a consultant will be in touch as soon as we have some news.

Kind Regards
The Fedhealth Online Team
TN
Thembi N's update31 Aug 2016, 11:29
Reviewer Update

Thank you. This was resolved satisfactorily.

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply04 Aug 2023, 10:03
Official
Thank you for your feedback.  

Best wishes, 
Fedhealth