PK
Pauline K
1 reviews | Active since May 2015
23 Mar 2016, 09:50
Suspension of Policy again after payment received
FEDHEALTH SEEMS TO BE STARTING WITH THEIR SAME **** AS LAST YEAR, SUSPEND MY POLICY AFTER PAYMENT RECEIVED. THEY DID THE SAME THING IN 2015 A COUPLE OF TIMES AND CALLED IT A ACCIDENT, NOW THE SAME THING IS HAPPENING. I WONDER IF THEY EVEN KNOW THAT WHAT THEY PROMISE ON THEIR TV ADVERT IS NOT WHAT THEY ARE DELIVERING. MAYBE I SHOULD FIND MORE PEOPLE THAT THIS IS HAPPENING TO OR OTHER PROBLEMS MONTH AFTER MONTH OR YEAR AFTER YEAR AND SEND A LETTER TO CARTE BLANCHE. I WILL DEFINITLY BE PUTTING THIS ON FACEBOOK AND TWITTER. IT CANT ALWAYS HAPPEN LIKE THIS WHAT IF A MAJOR ACCIDENT HAPPENS. I MEAN SERIOUSLY FOR F SAKES. STOP MESSING WITH PEOPLES LIFES.
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Fedhealth Medical Scheme's replyOfficial
23 Mar 2016, 10:52Hello Jay512,
Dear Fedhealth family member, thanks so much for bringing this matter to our attention. It's important to us that you feel like a valued member of our family, and as such we will do our best to resolve this issue with you.
Kind Regards
The Fedhealth Online Team
Dear Fedhealth family member, thanks so much for bringing this matter to our attention. It's important to us that you feel like a valued member of our family, and as such we will do our best to resolve this issue with you.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme's reply23 Mar 2016, 10:52
Official
Hello Jay512,
Dear Fedhealth family member, thanks so much for bringing this matter to our attention. It's important to us that you feel like a valued member of our family, and as such we will do our best to resolve this issue with you.
Kind Regards
The Fedhealth Online Team
Dear Fedhealth family member, thanks so much for bringing this matter to our attention. It's important to us that you feel like a valued member of our family, and as such we will do our best to resolve this issue with you.
Kind Regards
The Fedhealth Online Team