kK
kobusvdr K

1 reviews | Active since Mar 2009

15 Apr 2016, 08:48

Struggle to register Chronic Medications

On 11 Feb 2016 I has send a request to register Chronic Medications to Fedhealth at [Email Removed] On 23 April 2016 I have followed up with them, but they haven't responded on any of my e-mails. My Fedhealth membership number is ***. Please help, because I have already paid for the medications from my pocket for three months.

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply15 Apr 2016, 09:33
Official
Hello patch196,

Dear Fedhealth family member, we appreciate your feedback and are sorry to hear that you had an unpleasant experience. Please note that we will do everything in our power to get to the bottom of this and get in touch with you. Your membership experience matters to us.

Kind Regards
The Fedhealth Online Team