AA
Aziz A

1 reviews | Active since May 2012

30 Nov 2017, 17:50

Still waiting

I logged a Hellopeter last week friday and i am still waiting for feedback.

I was online on the chat facility and chatted to Darren who was so rude and abrupt. He did not even greet and i have emailed the chat to myself as proof which i can send you.

I am totally disgusted with Fedhealth level of customer service. The only person in your business is Ryan who understands customer centricity

Csn someone help me

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Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply01 Dec 2017, 12:11
Official

Thank you for your comment, we are investigating and will be in touch shortly.

Kind Regards

The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply01 Dec 2017, 12:11
Official

Thank you for your comment, we are investigating and will be in touch shortly.

Kind Regards

The Fedhealth Online Team

AA
Aziz A's update09 Dec 2017, 06:35
Reviewer Update
Phimzile was to call me this week with an update and I'm still waiting I logged a Hellopeter complaint on the 24th November and still no feedback