LR
Lori R

1 reviews | Active since May 2019

06 Jul 2021, 11:02

Still refuses to pay

Fedhealth refuses to pay for my covid test. I spent R850 and was told they will not pay as i was not referred by a doctor. I went straight to a hospital for a test and it showed I was positive! So, even though i suspected I had covid, Fedhealth still wanted me to sit in a doctor's waiting rooms!!

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply06 Jul 2021, 11:04
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result.  Best Wishes Fedhealth

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply12 Jul 2021, 08:43
Official
Dear member, a consultant has been in contact with you and detailed feedback has been provided. Best Wishes Fedhealth