FR
Frans R

1 reviews | Active since Jul 2011

24 Sept 2018, 21:34

Still No Medical Aid Card

A month ago i requested a new medical aid card because mine was ****** on the 4th of August in my wallet along with my bakkie i havent received a medical aid card yet

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply25 Sept 2018, 10:22
Official

Thank you so much for your comment we will be in touch shortly.

Kind Regards
The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply01 Oct 2018, 16:44
Official

A consultant has been in contact with you and detailed feedback has been provided.

Kind Regards

The Fedhealth Family

FR
Frans R's update08 Feb 2019, 15:29
Reviewer Update
This year Fedhealth informed me that unless i activated theire medivault i do not have any savings for this year, where in the past a certain amount was allocated to us each year. Now that has dissapeared now we are only paying the contributions without any savings, unless we activate the loan option. I'm fine with the current amount available to us on the savings for one year. But all of a sudden i'm paying contributions without any savings in addition to this lets say the amount available in the savings is, R 4000 my contribution R 3000 i'll only pay back the savings if it's part of the contribution in other words the same R 3000 i pay each month i'll accept the yearly medical aid increase like i do each year. But i won't do this R 3000 + 400 = R 3400 the R 400 for the amount of savings i used for example if we use another R 600 of my savings the next month i pay R 4000 toward my medical aid there is no way i'm doing that i'm paying my medical aid not taking out a loan.