STILL NO FEEDBACK

Very poor, if you cancel your medical aid with them you can forget about further service. Been struggling for 8 months to sort the refund of my savings. Required documentation sent 7 weeks ago, 3 customer care emails but still no feedback. If you are part of a Corporate group they will do whatever you ask but if you are a private member or cancel you can forget about it. The only feedback I get is if I post on Hellopeter, which is very frustrating.