AA
Aziz A

1 reviews | Active since May 2012

08 Jan 2016, 07:17

Still awaiting my member cards for over a month no

After receiving a response from Rose Masiu on the 10.12.2015 advising me that i will receive my membership cards in two weeks time. it is now almost a month and i am awaiting for the card...after sending a follow up on the 05.01.2016 i still am awaiting a response from rose about my member cards..

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply08 Jan 2016, 11:58
Official
Hello azizallyjhb,

Dear Fedhealth family member, we appreciate your feedback and are sorry to hear that you had an unpleasant experience. Please note that we will do everything in our power to get to the bottom of this and get in touch with you. Your membership experience matters to us.

Kind Regards
The Fedhealth Online Team