*****ING FROM LOYAL CUSTOMERS

I joined FEDHEALTH in 2012 and I never had a problem with them....UNTIL NOW...

I did my research and choose a scheme and plan that suited me. But this year FEDHEALTH decided to change their plans and we as customers were given a option to either accept the changes or to get stuffed.

Under the new plan my monthly premium was reduced by R300/month which accounts for about 7% of my premium. That adds up to a total saving of about R3600/year. And what do I get for this menial saving.... I loose my savings account which is used for my day-to-day benefits. I loose most of my individual and family benefits, including but not limited to Mental Health, Basic Dentistry, Radiology, Pathology and Optometry.

I am also now subject to a self-payment gap for R24 000, which I need to pay in addition to my monthly premium before any benefit will be paid.

So, I basically save 7% on my premiums to loose 50% of my medical aid functionality. I don't know if its just me but that doesn't add up....

And the worst of all is they are getting away with it. I can't move to another medical aid because of my pre-existing medical conditions. I was a loyal customer and I feel cheated.