STAY AWAY FROM FEDHEALTH

I submitted a claim 2 weeks ago. To this day I have not received a reply, not even an email to say that are working on it, simply nothing. I have followed up numerous times. I have never claimed from Fedhealth before. I have always paid my premiums on time but now that it comes to them paying out they completely ignore me. This is the worst service I have received from a medical aid scheme. This is the one insurance that you need to have trust in, what will happen if you are in an emergency and these people just ignore you as well. I would advise anyone who is thinking of signing up with Fedhealth to STAY FAR AWAY!!! I will be posting this review on every social media platform I can and I will be taking this matter up as high as it can go. They should NOT be allowed to treat their customers like this.