AM
Ashley M

1 reviews | Active since Mar 2018

30 Sept 2024, 18:19

Stay away at all costs

Completely impossible to get any assistance from this company. TCF is apparently a foreign concept to them. I have tried emailing, whatsapp, calling , reporting them on their own ***** line - nothing. I’ve submitted a pre authorization request and heard nothing. Shame on you Fedhealth. Spend more money taking care of you clients than the folly advertising you do. Please advise how to contact you that works.

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply02 Oct 2024, 16:48
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth