STAY AWAY!!!!!!!!!!!!

If I could give zero stars, I absolutely would. Signing up with Fedhealth has been one of the worst decisions I’ve ever made. From day one, the service has been nothing short of appalling. The staff are consistently rude, dismissive, and seem entirely uninterested in helping their members.

Every interaction feels like a battle — endless phone calls, ignored emails, and not a shred of accountability. It honestly feels like they go out of their way to avoid doing their job. You pay them every month, yet the moment you actually need something, you’re treated like a burden.

Coming from Discovery, where service was prompt, professional, and reliable, the difference is shocking. I expected less because the price is lower — but I didn’t expect to receive no service at all.

And here’s the real concern: if they can’t handle basic admin or communication, how on earth can you trust them in a medical emergency? That thought alone is terrifying. It’s not just frustrating — it’s dangerous.

I wouldn’t wish this experience on anyone. Avoid Fedhealth at all costs. It’s not just a waste of money; it’s a threat to your peace of mind, and potentially your health. Truly horrible and disgraceful.