JK
J K

1 reviews | Active since Aug 2021

31 Aug 2023, 13:48

Sorry,We dont pay unless its on the CDL.

Your request for authorization has been declined. Wouldnt pay a penny towards a surgery. Defeats the purpose of having a medical aid.

0
Replies (4)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply31 Aug 2023, 13:54
Official
Dear Member
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants will contact you to discuss your enquiry. 
 
Best wishes,
Fedhealth 

 
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply01 Sept 2023, 16:13
Official
Thank you for the response. 

The scheme will investigate the matter further and be in contact shortly. 

Best wishes, 
Fedhealth 
JK
J K's update08 Sept 2023, 09:12
Reviewer Update
Fedhealth Medical Scheme's reply:

01 Sep 2023, 16:13


Thank you for the response.

The scheme will investigate the matter further and be in contact shortly.

Best wishes,
Fedhealth


So how how long is shortly.its been a week and no reply yet?
JK
J K's update10 Sept 2023, 09:15
Reviewer Update
Thank you for the reply.

Let this be a lesson for me to go through all the realative material when selecting a medical aid plan or supplier.