Sick, tired and fed up!!

I joined Fedhealth medical in March 2020. When I joined, I was promised 600% cover, all of the benefits that I was receiving with my other insurer, including discounts on my gym membership for myself, my wife and my 3 kids. My wife went for a mammogram 2 weeks ago, Fedhealth refused to pay for it. When the gyms opened up, triple the amount of my gym membership premium was debited from my account. When I asked why, they said because I was using the wrong gym, even though I told them before I joined that I was with Virgin Active. I was involved in a quad bike accident 2 weeks ago, there are only certain things that they are willing to pay for. My son has a wart on his foot which needs to be removed, minor surgery. I have to wait 5 days in order for them to approve this minor surgery. And it is not guaranteed that they will approve it. Apparently, I am still on waiting period 7 months later. I regret moving from Discovery. What disgusting service, and the telephone agents are unwilling to assist and so very rude. Don't see myself staying with them very much longer.