JB
Johnine B

1 reviews | Active since Mar 2014

27 Mar 2015, 15:37

Shocking service once AGAIN!!!

I cant believe the terrible service from Fedhealth once again! Second time they cant pick up my payment and send a rude sms to say that my account is handed over to Transunion ITC but its PAID!!!!! What is your problem!!! I know you said that you need to train your staff better but come on, how the hell can you run like this! I want this matter resolved ASAP!!!!! I AM SICK AND TIRED OF YOUR *********** SERVICE!!! This has been going on for far too long!

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply30 Mar 2015, 11:17
Official
Hello jrb22,

Thank you so much for taking the time to let us know that you are not entirely happy with the service you have received. Please allow us some time to look into your query and we will be in touch as soon as possible.

Kind Regards
The Fedhealth Online Team