Shocking service

Item: Fedhealth Medical Scheme
Rating: 1
Author: Terisha P

I have been having issues with their accounts team and have been asking to speak to a manager for almost 3 weeks now they have no idea how to handle complaints and queries. Their phone lines are terrible 😔

Helpful (0)

Replies (1)

Fedhealth Medical Scheme's replyOfficial

12 Mar 2026, 15:50

Dear Member,

Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.

Best wishes,

Fedhealth

Fedhealth Medical Scheme's reply12 Mar 2026, 15:50

Official

Dear Member,

Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.

Best wishes,

Fedhealth