1 reviews | Active since Jun 2013
Shocking Heart Attack Treatment
On Monday last my husband had a heart attack at home. Instead of waiting for an ambulance I drove him straight to my local hospital just down the road - the hospital which we always use since we moved to Kuilsriver 12 years ago. Husband's oncologist works out of Netcare, Kuilsriver, and my husband has had three excellent operations by a plastic surgeon at Netcare, Kuilsriver as a result of carcinomas. So we arrive and it's confirmed he's had a heart attack and urgently needs a cardiologist. This was after many many tests were carried out to confirm the damaged heart. By midnight a bed was found - last one I believe in the hospital. Suddenly a guy comes out and says 'Oh you are with Fedhealth - Flexifed 3 - you will need a R30000 co-payment. I asked him to repeat what he'd just said - yes indeed a R30000 co-payment. Since when? No-one informed us that for R6300.00 per month we can no longer go to our local hospital!!! It's down on The Locator as a recommended hospital for Fedhealth. It is totally unacceptable and abhorrent. My poor husband had to be ambulanced to Panorama miles away and got there at 1.30 a.m. before a cardiologist could be found for him. Questions - when did this start - why did it start - how can you treat emergency heart attacks with this abhorrent treatment? And why will we in future have to travel for miles and miles instead of being allowed to use our local hospital 5 minutes down the road. Both pensioners - hubby turning 79. Their motto is 'Family - Taking care of family' - well this family are ANYTHING but family. To be held at ransom in this manner is utterly immoral. Try and not have a heart attack folks - would appear to be an imposition to Fedhealth!!!!
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
