kG
kerry G

1 reviews | Active since Nov 2009

20 Mar 2023, 10:40

SHOCKING ADMINISTRATION

if I could give a minus star I would. Useless it to kind. I have been trying since May 2022 to have a debit order implemented for our medical vault. Farhaad/ Clinton/ Glenda/ Matilda/ Zelda and the host of other staff that I have spoken to have yet to implement the debit order. This results in our medical aid being suspended every three months and me spend a week on the telephone sorting it out, only to receive empty promises from the staff at Fedhealth. PEOPLE I WANT TO GIVE YOU MONEY.......

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply22 Mar 2023, 08:30
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth