rL
riaan L

1 reviews | Active since May 2014

06 Feb 2019, 10:51

Sharks - Fedheath Medical Aid Cancellation

I have never had such poor $!$ excuse from a medical aid. I have no taken this up with the medical ombudsman as well as council for medical schemes. Currently busy with the NCR as this is such a breach of contractual obligation - you have been given a months notice to terminate our medical aid. Your reply is not accepted and to tell a consumer then will serve out a 3 month notice period is CRAZY to say the least

Don't know why we were so loyal to you for all the years

I need resolution here ASAP

0
Replies (6)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply06 Feb 2019, 11:52
Official
Thank you so much for your review we will be in touch shortly.

Kind Regards
The Fedhealth Online Team
 
rL
riaan L's update11 Feb 2019, 21:01
Reviewer Update
Psssssst...... Still nothing... Seems to be a trend that you keep people hanging after acknowledging the a complaint... This this is referred to as a delaying tactic... Well to say I am surprised is an understatement
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply12 Feb 2019, 10:01
Official
A consultant has tried contacting you and was unsuccessful, however an email has been sent to you 

Kind Regards
The Fedhealth Online Team

rL
riaan L's update18 Feb 2019, 08:21
Reviewer Update
Still nothing from Fedhealth..... Typical.... You guys are *****ing money using some jargon / garbage
rL
riaan L's update26 Feb 2019, 08:50
Reviewer Update
@FedhealthMed Medical aids now a days..... Fedhealth Medical Scheme is the most *****ed medical aids in the market at the moment. They have this new "Medi Vault" **** that double debits a person monthly with the reasoning that this is to lead a better life... So then when you want to cancel they force you to wait 3 months... and then send you a letter we will list you on ITC... Like really
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply27 Feb 2019, 08:44
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 
The Fedhealth Online Team