MM
Mlungisi M

1 reviews | Active since May 2020

27 Oct 2025, 15:50

**** service from Fedhealth Medical Aid, do not treat their Patients

Whoever is doing admin at Fedhealth is retarded or on drugs, render service at your own risk.

They terminated a Patient’s membership without her knowing, we treated the Patient and they paid us. We’ve been going back and forth in activating the membership of which they agreed and the Patient had to pay 5 months worth of premium fee. Now the medical aid is active, they say we are owing them the money they paid. How so because we did render service. And you call no one is able to assist

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply27 Oct 2025, 16:49
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth